Jamsupport Support Advisory
Local advisory · jamsupport.co.uk
Local advisory · jamsupport.co.uk
Process
We inspect your files, folders, and local setups on your own equipment — nothing gets uploaded or sent anywhere else.
We explain what's wrong and what needs doing, in plain terms, so you can decide with confidence.
We work alongside you to sort out the issues, test everything works, and leave you with clean systems and simple notes.
Scope
What we do
We set up clear, consistent filing systems for your rushes, media, and paperwork so anyone can find anything fast.
We help you agree on sensible file names and stick to them, so versions and dates are never in doubt.
We verify your local backups actually work, and show you how to check them yourself between shoots.
We configure your laptops, drives, and cards so they're ready for location work and less likely to fail.
When a file won't open or a drive won't mount, we diagnose the cause and get you back to work quickly.
We leave you with simple, plain-English notes on how your systems are set up and how to keep them that way.