Privacy Policy
Android package: uk.co.jamsupport.advisory.filmsupport.field
Effective Date: 31 August 2026
This Privacy Policy explains how JAM FILMS LTD ("we", "our", "us") handles information in the Jamsupport Support Advisory Android application (the "app"), available under the package name uk.co.jamsupport.advisory.filmsupport.field. The app is a local, reconciliation-first advisory tool for checking whether film-support materials match an expected set, recording confirmed, missing, and uncertain items, gap clusters, and a locally saved summary of items that still need attention. It is designed to work without contacting the business.
This policy describes the information the app stores on your device, the external actions you can choose to take, and the limited circumstances in which information might be shared. It also explains your choices and rights regarding that information.
This Privacy Policy explains how the Jamsupport Support Advisory app and its operator, JAM FILMS LTD, a company registered at 8 Portland Mews, London, England, W1F 8JH, United Kingdom, handle information in connection with the app. The policy applies to the app's core workflow and any related services provided by the company.
The app is designed as a local, offline utility: you enter observations about support packs or field dockets, check them against expected sets, and record the outcomes. The core workflow does not require an account, does not automatically transmit your entries to the company, and does not depend on any backend service to function.
The app stores all its working data locally on your Android device. This includes the expected sets you reference, custom categories you create, dockets you record, item statuses (unreviewed, confirmed, missing, uncertain), evidence notes, resolution notes, optional local image or file references, export history, user display preferences, and saved drafts, completed, or archived checks.
This local content is not automatically transmitted to the developer or to any server as part of the core workflow. It remains under your control on the device, and you can delete individual items or clear all local data through the app's controls or through Android device settings.
The app may allow you to export, copy, or share locally generated summaries through Android system actions, such as the share sheet. This occurs only when you explicitly choose to do so, and the data is passed to whichever app or service you select.
Exporting a summary does not transmit any information to JAM FILMS LTD. The exported file remains wherever you choose to save or share it, and the external app you use operates under its own privacy practices.
The app can open external Android services when you choose to use them, such as a browser, an email client, or a maps application. For example, you might open a website for reference, compose an email to someone, or view a location on a map. These actions are entirely user-initiated.
These external services operate under their own privacy practices. The app does not control or have access to the data you submit to them, and it does not automatically transmit any local content to them.
The app does not require login or account registration, does not provide payment or subscription functionality, and does not include monetisation features. Its purpose is a local operational utility.
The information you enter into the app — your observations, notes, status decisions, and attached images or files — is yours and stays on your device. JAM FILMS LTD does not receive this content through the normal operation of the app, and does not maintain servers to store it.
If you contact us by email at info@jamsupport.co.uk, you will share your email address and the contents of your message with us. That correspondence is separate from the app's workflow data and is used solely to respond to your enquiry unless you agree to a different use.
The app is an operational starter and advisory tool. Its outputs are based on user-entered observations and are intended to help you track and reconcile materials, not to serve as an authoritative template or formal record.
The presence of an item in a check does not confirm its legal validity, permit validity, safety approval, or formal clearance. The app is not a substitute for legal, financial, insurance, or regulatory advice, and you should rely on appropriate professional judgement for any formal decision.
Local review data remains on your device until you delete it, clear local app data through Android settings, or uninstall the application. Exported files remain wherever you choose to save or share them, such as in a file manager, cloud storage service, or email draft.
We do not retain any of this local data on our systems because we do not receive it. The only data we might hold is what you voluntarily send to us in a direct email communication.
Local app content is kept within the application's own storage on your device and is not stored on company servers. The security of that content depends on the protection of your device itself, including the screen lock and any other security measures you configure.
You are responsible for safeguarding your device and any exported files, and for controlling access to them. No method of storage on a personal device is inherently completely secure, but keeping the device protected is the most effective measure.
If you are located in the United Kingdom or the European Economic Area, you may have rights under applicable data protection legislation, including the UK GDPR and the EU GDPR. These rights may include the right to access, correct, or delete personal data that we hold about you, and the right to restrict or object to processing in certain circumstances.
These rights apply where we process personal data and to the extent required by law. Since the core workflow of the app does not transmit local content to us, we typically do not hold personal data from your use of the app. For data you send us directly, such as via email, you can contact us to exercise these rights.
You also have the right to lodge a complaint with a supervisory authority in the UK or EEA if you believe we have not handled your data in accordance with the law.
The app is intended for users aged 13 and above and is not directed to children under 13. We do not knowingly collect personal data from children under 13 through the app.
If we become aware that we have inadvertently received personal data from a child under 13, we will take reasonable steps to delete it or address the situation. Parents or guardians who believe their child has provided us with personal data may contact us at info@jamsupport.co.uk.
We may update this Privacy Policy from time to time to reflect changes in the app's features, legal requirements, or our practices. When we do, we will revise the date at the top of this document.
The effective date of the latest revision will always be indicated at the top of the policy.
This app is operated by JAM FILMS LTD, a company registered in the United Kingdom. If you have any questions or concerns about this Privacy Policy, the app's data practices, or your personal data, you can contact us using the details below.
Company: JAM FILMS LTD
Address: 8 Portland Mews, London, England, W1F 8JH, United Kingdom
Website: jamsupport.co.uk
Email: info@jamsupport.co.uk